Soul Talk Network
Global Radio Network
Privacy Policy
Soul Talk Network Radio
Introduction
Soul Talk Network Radio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web service.
Information We Collect
Personal Information
- Email address (when you create an account)
- Full name (optional, for personalization)
- Account preferences and settings
Usage Data
- Radio stations you listen to and favorite
- Listening history and duration
- Device type and operating system
- IP address and general location (country/city level only)
- App usage statistics and interactions
Audio Streaming Data
- Stream URLs and metadata
- Playback information (for chart tracking and analytics)
- Audio quality preferences
How We Use Your Information
- Provide, operate, and maintain our radio streaming service
- Personalize your experience with saved favorites and preferences
- Generate music charts and listening statistics
- Improve our app and develop new features
- Send you notifications about new stations or features (with your consent)
- Respond to your comments, questions, and customer service requests
- Detect, prevent, and address technical issues
Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored securely on Base44 infrastructure with encryption in transit and at rest.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Sharing and Disclosure
We do NOT sell your personal information. We may share your information in the following situations:
- With Radio Stations: Anonymous listening statistics to help stations understand their audience
- Service Providers: Third-party companies that help us operate our service (e.g., cloud hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Third-Party Services
Our app integrates with third-party services:
- Spotify API: For music metadata and album artwork
- Radio Streaming Servers: Direct connections to station streams
- Analytics Services: To understand app usage and performance
These third parties have their own privacy policies. We encourage you to review them.
Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data (via Account Settings)
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request your data in a machine-readable format
To exercise these rights, contact us at privacy@soultalknetwork.com or use the Account Settings in the app.
Children's Privacy
Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Cookies and Tracking
We use local storage and cookies to:
- Remember your preferences and settings
- Keep you logged in
- Analyze app usage and performance
- Save your favorite stations
You can control cookies through your browser settings, but disabling them may limit some features of our service.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. By using our service, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@soultalknetwork.com
- Website: https://soultalknetwork.com
- Address: Soul Talk Network, United States
Compliance
This Privacy Policy complies with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Children's Online Privacy Protection Act (COPPA)
- Google Play Store Privacy and Security Requirements